We value the trust you place in Creative Stuff. We want to ensure that you understand
what information we gather about you, how we use it, and the safeguards we have in
place in order to protect it.
GATHERING CUSTOMER INFORMATION
Creative Stuff gathers customer information needed to provide superior service, communicate
offers on merchandise which we believe will be of interest to you, and to administer
our business. In order to best serve you, we may gather information from you in a
First, when you visit our site, we may collect non-personally identifiable information
from you. Through the use of computer cookies we collect data, such as your IP address,
browser type, domain name, and specific Creative Stuff web pages through which you
click. This data is collected automatically and utilized in aggregate to help us
look for trends so that we can improve our website and your Creative Stuff experience.
Second, when you purchase items from Creative Stuff, we will ask you to provide certain
personally identifiable information, such as, your name, address, telephone number,
e-mail address, and credit card number. We need this information to process and fulfill
your order and notify you of order status.
Creative Stuff does not rent or sell customer information to outside marketers. We
may share your information with members of the Creative Stuff family of businesses
to provide you with products or services that you have requested or to provide you
with promotional offers that we believe will be of interest to you. The Creative
Stuff family of businesses includes all Creative Stuff affiliates as well as other
selected businesses with which Creative Stuff has a relationship and which have agreed
to adhere to our strict standards for providing quality products and services, responding
to your needs, and protecting our customer information. In certain circumstances,
Creative Stuff may share your customer information with trusted service providers
that need access to your information to provide operational or other support services.
To ensure the confidentiality and security of your information, service providers
must agree to safeguard your information in strict compliance with our policy. We
also may provide information to regulatory authorities and law enforcement officials
in accordance with applicable law or when we otherwise believe in good faith that
the law requires it.
Creative Stuff may store some information on the visitor’s computer in the form of
a cookie or similar file. The cookies that are configured by us do not contain any
personally identifying information, such as your name, your credit card number, or
other sensitive information. The cookies allow us to recognize you when you return
to our site and to provide you with a customized experience that we feel will be
of value to you. Most web browsers allow you to exercise control over cookie files
on your computer by erasing them, blocking them, or notifying you when such a file
is stored. Please take a look at your particular browser for instructions on this
function. If you do elect to disable the Creative Stuff cookies, please note that
you may not be able to take full advantage of a personalized experience at Creative
Creative Stuff may send you E-Mails with promotional offers only if you choose to
receive such E-Mails. If you would no longer like to receive information, sales notifications
or other messages from Creative Stuff, follow the instructions to unsubscribe in
the email you are receiving. Your E-Mail address will be removed from our marketing
Fraudulent E-Mail requests personal information like credit card numbers on behalf
of an established company when, in reality, the E-Mail is from an unauthorized source.
Fraudulent E-Mail often contains stolen company logos or hyperlinks leading to a
page that looks like an established company’s web site. The identity thieves who
maintain these sites pose as someone you trust and try to collect your personal information.
Creative Stuff is working hard to help protect you from such schemes. The following
guidelines help determine if an E-Mail has been forged.
Creative Stuff never asks you to transmit personal information like your password,
bank account number, PIN, or credit card information via E-Mail. Providing information
on our web site is safe and secure.
Creative Stuff never sends E-mail claiming we lost your account information or need
you to update your records via E-Mail.
Creative Stuff never threatens to close accounts or cancel orders if you do not provide
personal information via E-Mail.